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Hale Groves Complaint - Horrible service!
Hale Groves Complaint

Hale Groves Complaint

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Horrible service!


We ordered a large box of white grapefruit ($65.00). When the box arrived and we opened it, the entire box smelled very musty/moldy. We realized that the smell was coming from the green packing foam, and it had permeated the entire box of grapefruit. Every grapefruit tasted musty. We called on 12/5/14 and were promised a replacement box. When it hadn't arrived by 12/18, we called again and were told that our replacement order had never been processed. We were promised that a new replacement order would be processed and that the fruit would arrive on Jan 2 or 3, 2015. When it still didn't arrive, we called again and were told that the Shipping Dept. was closed from Dec 24 - Jan 4, so the fruit would be shipped on either Jan 5 or 6. It seem like this company can't do anythung right! We definitely won't be doing business with them again!


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