Hale Groves Consumer Complaints All Reviews
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Hale Groves Reviews
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Customer service and product review Hale Grove
Hale Groves Consumer Complaint
Hale Grove this company promises prompt delivery and even sends email confirming date of arrival. I ordered 2 weeks in advance and the item was still not received in time. There customer service is horrible I wanted a credit for the item and they gave lame excuses and passed it from one person to another they are not customer friendly at all no matter how many times you call. Over priced port quality and poor customer service buyer beware order from another company they Stink More...
(Online Shopping - Sponsored by AMAZON.COM)
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Citrus in January
Hale Groves Consumer Complaint
This company's customer service was pathetic right until I canceled my order. I struggled for 15 days to try to get my orders corrected and confirmed. From the original order-taker to the next to last supervisor I spoke with not one single person (7 in total) followed through to ensure the order was correct. I was left with the tast of rotten fruit in my mouth and will never consider purchasing from them again. More...
(Delivery Services)
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complaint
Hale Groves Consumer Complaint
Received a package of your oranges, grapefruit, tangerines etc from my sister-in-law. Have NEVER been more disappointed. There was actually MOLD on the fruit. Had a good chuckle when I saw you use a (brix) refractometer to measure for sweetness. Someone should taste the fruit. Bonnielikwarz@yahoo.com Sent by Merrie Vannucci - Arkansas to Bonnie Likwarz - Wisconsin from your grove in Vero Beach. More...
(Advertising)
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Horrible service!
Hale Groves Consumer Complaint
We ordered a large box of white grapefruit ($65.00). When the box arrived and we opened it, the entire box smelled very musty/moldy. We realized that the smell was coming from the green packing foam, and it had permeated the entire box of grapefruit. Every grapefruit tasted musty. We called on 12/5/14 and were promised a replacement box. When it hadn't arrived by 12/18, we called again and were told that our replacement order had never been processed. We were promised that a new replacement order would be processed and that the fruit would arrive on Jan 2 or 3, 2015. When it still... More...
(Miscellaneous)
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Fruit was spoiled
Hale Groves Consumer Complaint
Just received a call from my customer. he stated she appreciates the thought, however, the fruit was rotten. A few of the oranges still looked good but was concerned after she noticed the rotten tangerines. Also, there was not a card wishing a merry Christmas. She thought I had sent it because I sent fruits in the past. Very disappointed in Hale groves products. More...
(Shopping, Chain Stores)
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Code for Hale Groves from Better Homes & Garden Magazine
Hale Groves Consumer Complaint
It reduced a $70 box to $39 with free shipping. They continually had the wrong zip code on the package. Thank goodness my post office knows the correct zip code for my delivery address so the box was only a day late. The oranges were yellow, not orange and had absolutely no flavor what so ever. None. The tangerines were somewhat better, as was the grapefruit, but the oranges, of which made up the majority of the box, were tasteless. I will never order from them again, nor will I recommend them. More...
(Miscellaneous)
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terrible customer service
Hale Groves Consumer Complaint
the product was delivered 2 weeks late, so much for our Christmas present for our family. even though the order was made 1 month in advance! when i called them to see what happened they told me I will get a call back to see if they approved some kind of credit, i never received the call. Followed up again and only then they told me a credit was made in the amount of $10! My order was my than $100! Never again, More...
(Shopping, Chain Stores)
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Extremely sour "Honey Bell" oranges
Hale Groves Consumer Complaint
I ordered Honey Bell oranges from from Hale Groves and when they arrived they were the most sour oranges that I've ever tasted. They are so sour that we cannot eat them. Complained to Hale Groves customer service who didn't care in the least and would not take them back. Don't do business with this lot. More...
(Miscellaneous)
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Disappointed in two different gift orders!
Hale Groves Consumer Complaint
Received order of grapefruits from Mom before Christmas. Half were rotten. Called customer service and was told they would send more. That was December 20th. Still waiting! Called back in January because mother-in-law had ordered honey bells, also in December. Was told they were shipped January 14 and had been rerouted because we were moving and had forwarding order in place, actually as of that date. I suggested to customer service rep that by the time we got them at our new address, they would be rotten. She brushed me off. As of January 23, still had not received. Hate to tell my mom and... More...
(Miscellaneous)
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Does not deliver as promised, immediate debit for payment, does not refund timely.
Hale Groves Consumer Complaint
Un-trustworthy & crooked company takes your mail order money, does not deliver nor refund your money. These folks are crooks of the highest order. More...
(Advertising)
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Never again
Hale Groves Consumer Complaint
I will never buy from Hale's Grove ever again. The pictures on thier website are decieving to what you recieve. The picture on the internet had 30 oranges for $50 with shipping. But I only recieved 18 oranges. They are shipped on weight. I called and customer service said they were "sorry for the misrepresentation" Never again!!!! I'll get my oranges from the supermarket! More...
(Restaurants, Fast Food, Coffee)
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THEY ARE THE ABSOLUTE WORST (yes I know I used all caps)
Hale Groves Consumer Complaint
Without a doubt the WORST company we have ever dealt with. Customer Service is non existent. They lie and continue the lie even when presented with proof they are lying. They are extremely rude, both to the person ordering their products and receipents who call to complain about the quality of the product shipped and the fact the recipient did not receive what was ordered. Awful awful, awful. More...
(Holiday shopping reviews)
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Terrible Service -- Avoid
Hale Groves Consumer Complaint
Hale Groves quality of product and service has declined dramatically over the past few years ...Strongly recommend avaiding using Hale Groves. Product (monthly shipments of fruit from Florida) consistently comes spoiled and customer service is a foreign concept to the company. Completely unsatisfactory ...never returns calls ...promised refunds do not show up ...etc. AVOID. More...
(Online Shopping - Sponsored by AMAZON.COM)
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DO NOT ORDER FROM HALE GROVE
Hale Groves Consumer Complaint
This place is terrible! Do not pay attention to Google ads - not only did they charge me for my order and not ship it. They were out of order and only told me that on voicemail after calling to cancel the never shipped item. They NEVER SAID it was out of stock.On top of it, the 1800 number was busy for 10 minutes and the customer service was unhelpful. Dont order from them More...
(Online Shopping - Sponsored by AMAZON.COM)
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