Hale Groves Consumer Complaints All Reviews

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Hale Groves Reviews

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  • Citrus in January



    This company's customer service was pathetic right until I canceled my order. I struggled for 15 days to try to get my orders corrected and confirmed. From the original order-taker to the next to last supervisor I spoke with not one single person (7 in total) followed through to ensure the order was correct. I was left with the tast of rotten fruit in my mouth and will never consider purchasing from them again. More...
    (Delivery Services)
    LDmomof3's Picture   LDmomof3    0 Comments   Comments
  • complaint



    Received a package of your oranges, grapefruit, tangerines etc from my sister-in-law. Have NEVER been more disappointed. There was actually MOLD on the fruit. Had a good chuckle when I saw you use a (brix) refractometer to measure for sweetness. Someone should taste the fruit. Bonnielikwarz@yahoo.com Sent by Merrie Vannucci - Arkansas to Bonnie Likwarz - Wisconsin from your grove in Vero Beach. More...
    (Advertising)
    bonnette2133's Picture   bonnette2133    0 Comments   Comments
  • Horrible service!



    We ordered a large box of white grapefruit ($65.00). When the box arrived and we opened it, the entire box smelled very musty/moldy. We realized that the smell was coming from the green packing foam, and it had permeated the entire box of grapefruit. Every grapefruit tasted musty. We called on 12/5/14 and were promised a replacement box. When it hadn't arrived by 12/18, we called again and were told that our replacement order had never been processed. We were promised that a new replacement order would be processed and that the fruit would arrive on Jan 2 or 3, 2015. When it still... More...
    (Miscellaneous)
    Grapefruit's Picture   Grapefruit    0 Comments   Comments
  • terrible customer service



    the product was delivered 2 weeks late, so much for our Christmas present for our family. even though the order was made 1 month in advance! when i called them to see what happened they told me I will get a call back to see if they approved some kind of credit, i never received the call. Followed up again and only then they told me a credit was made in the amount of $10! My order was my than $100! Never again, More...
    (Shopping, Chain Stores)
    lalala10's Picture   lalala10    0 Comments   Comments
  • Disappointed in two different gift orders!



    Received order of grapefruits from Mom before Christmas. Half were rotten. Called customer service and was told they would send more. That was December 20th. Still waiting! Called back in January because mother-in-law had ordered honey bells, also in December. Was told they were shipped January 14 and had been rerouted because we were moving and had forwarding order in place, actually as of that date. I suggested to customer service rep that by the time we got them at our new address, they would be rotten. She brushed me off. As of January 23, still had not received. Hate to tell my mom and... More...
    (Miscellaneous)
    eileen1952's Picture   eileen1952    0 Comments   Comments


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